Returns & Refunds

A jewelry box should work for your space and routine. You may request a return within 30 days of delivery. Items must be unused and returned with their original packaging and included components.

How to return an item

1. Contact support@bazaarjewelbox.com with your order number, the item, and the reason for return. You may contact us first for guidance, especially if an item is damaged or incorrect.
2. Pack the unused box securely in its original packaging. Include your order number so we can match the return to your purchase.
3. Send the return to The Toy Bazaar LLC, 1715 S DAWSON WAY, AURORA, CO 80012, United States. This is our default return address. A trackable return service is recommended; retain your receipt.

Return shipping costs

We cover return shipping when the item has a quality defect, was sent incorrectly, or arrived damaged in transit. Contact us so we can arrange an appropriate return method. For other reasons, including a change of mind or a size that does not suit your space, the customer pays return shipping. We do not charge a restocking fee.

Inspection and refunds

After receiving your return, we inspect it within 3–5 business days. If approved, we initiate a refund to the original payment method and notify you. Your bank or card provider determines when the credit appears after it is initiated. We will explain any return that does not meet the unused-condition requirements before deciding the refund amount.

For an ordinary change-of-mind return, the refund covers the returned merchandise; any original standard shipping charge is not refundable. If we sent the wrong item or the item arrived damaged or defective, we refund the affected item and applicable original shipping charges, as well as covering the return shipping.

Changes, cancellations, and exchanges

Contact us as soon as possible to request a cancellation or address correction. Once an order is dispatched, a return may be needed. For a different style or color, return the original item under this policy and place a separate order for your preferred item. If your package is damaged or an item is missing, let us know with your order details; photos are helpful but do not replace your right to contact us for assistance.

Customer care is available Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.

Email: support@bazaarjewelbox.com
Phone: 0000000000

The Toy Bazaar LLC
1715 S DAWSON WAY
AURORA, CO 80012
United States